Privacy Policy

Kuching Park Hotel is committed to protecting the privacy of our guests and visitors. This privacy policy explains how we collect, use, and share personal information when you visit our website or make a reservation at our hotel.

Personal Information We Collect
  • We may collect personal information such as your name, address, email address, phone number, and payment information when you make a reservation or register for an account on our website.
  • We may also collect personal information when you communicate with us or participate in surveys or promotions.
  • We may collect information about your use of our website, such as your IP address, browser type, and pages visited.
How We Use Your Personal Information
  • We use your personal information to process and confirm your reservations, respond to your requests and inquiries, and provide you with customer service.
  • We may also use your personal information to send you promotional materials, updates, and offers for our hotel and other products and services.
  • We may use your personal information for internal purposes such as data analysis and research.
Sharing Your Personal Information
  • We may share your personal information with third parties to process and confirm your reservations, such as payment processors and reservation systems.
  • We may also share your personal information with third parties for marketing and promotional purposes, with your consent.
  • We may disclose your personal information as required by law or in response to a request from a government or law enforcement agency.
Data Security
  • We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
  • However, no data transmission over the internet or storage of information can be guaranteed to be 100% secure.
Your Right To Request Erasure Of Data
  • If you believe that any information we are holding on you is unnecessary, please submit a data deletion request by email to reservations@kuchingparkhotel.com.my.
Children's Privacy
  • • Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
Changes to This Privacy Policy
  • We may update this privacy policy from time to time. We will post any changes on this page and encourage you to review the policy periodically.
Contact Us
  • If you have any questions about this privacy policy, please contact us by email or phone.